Shipping Policy

GROUND

Arrives in 5-7 business days.

Ships Monday through Friday at 10:30am EST. Ground orders placed after 10:00am will ship the following business day. East coast recipients may receive orders earlier, but not guaranteed.

UPS shipping is available for orders with delivery addresses within the continental US and Canada. Due to delays caused by COVID-19, we are not currently shipping using USPS. Please only provide physical addresses for orders. Orders that provide a PO Box instead of a physical address may have a delayed ship while we try to contact you for a correct form of address.

RUSH DELIVERY

Arrives in 2-3 business days and ships same day if ordered before 10AM EST on a business day. Otherwise ships following business day morning. Customers outside of New England will receive their orders in 3 business days.

Rush Delivery is only available for orders with delivery addresses within the continental United States (excluding PO Boxes and Rural Routes).

NEXT BUSINESS DAY (only available during in-store season)

Arrives in 1 business day and ships same day if ordered before 10am EST on a business day (Monday - Friday). Otherwise ships following business day morning. Orders placed over the weekend will also be shipped on the following business day. All Expedited transit times apply to business days, to be delivered Monday-Friday. Holidays may impact shipping times.

Overnight delivery is only available for orders with delivery addresses within the continental United States (excluding PO Boxes and Rural Routes).

GROUND SHIPPING HEAVY WEIGHT 

At this time we can only ship skis and heavy weight items UPS GROUND. There is a charge of $35.00 for items over 7lbs.

Ground Shipping depends on the location of your address in relation to our store in Vermont. 

INTERNATIONAL

All International Sales Are Final

Due to COVID-19, we are only shipping to domestic USA and Canada.

Shipping is subject to Import/Customs clearance so arrival times fluctuate according to country. The Startingate is not responsible for delays due to customs.

[Shipping Cost calculated at checkout depending on destination and weight]

BY CONTINUING TO PAYMENT METHOD, PLEASE NOTE THAT ITEMS SHIPPED OUTSIDE THE UNITED STATES MAY BE SUBJECT TO IMPORT DUTIES, TAXES AND/OR CHARGES WHICH ARE NOT INCLUDED IN THE TOTAL COST OF THE ORDER, NOR WILL THEY BE COVERED OR REIMBURSED BY THE STARTINGATE, INC. 

PLEASE CHECK WITH YOUR COUNTRY'S CUSTOMS OFFICE TO DETERMINE WHAT THESE ADDITIONAL COSTS WILL BE PRIOR TO PLACING YOUR ORDER.